Frequently Asked Questions

To track an order, you can either check your shipping confirmation email from Vena and click on the tracking number there. Or you can login to your account via our site, click on the order in your history and then click “track shipment”. This will link you to UPS’s tracking service where you can see the progress of the shipment. 

We offer full refunds for any products purchased within the 30 days of purchase. Any refund requests made after 30 days of purchase will not qualify for a refund. Please contact us at support@venacbd.com with any questions.

If you cannot find your package, please contact UPS first. We also suggest talking to neighbors and other members of your household to see if someone brought in your package. If you cannot locate the package after 3 days from delivered date, please contact support@venacbd.com.

Please understand shipping times do not include our processing time. We do our best to ship orders within 1-2 business days. Orders placed and processed after our UPS pickup time will enter the queue for the next day. 

CBD or Cannabidiol is one of the 100+ chemical compounds found in cannabis plants. Our CBD is isolated from Hemp and is non-psychoactive. Learn more about CBD here .

Your body naturally produces CBD, when you take CBD, you are supplementing the deficiency of naturally occurring cannabinoids in your Endocannabinoid System (ECS) therefore brining the body back to homeostasis or stable equilibrium. Taking CBD can result in better overall function and wellness within your body.

We have high quality CBD isolate and Full Spectrum CBD products in a range of strengths for all CBD needs. Our CBD and our finished products are tested at a third party laboratory for potency as well as purity. Our hemp is grown in the U.S. and all of our products are made here in the USA.

Yes, all of our products are legal in all 50 states. *Check your local state regulations.

Full Spectrum products do contain some THC and therefore could be detected with consistent use. Most drug tests are geared toward identifying THC, not CBD. Our CBD is isolated which contains zero THC, and therefore will not result in a failed drug test that tests for THC. To read more about CBD and types of drug testing read our blog post about Drug Tests.

Subscribe & Save is our program that allows you to receive your favorite Vena products every month, hassle free! You'll never have to worry about running out again.

1. Begin by finding your favorite products.
2. Select "subscribe & save", add to cart and check out.
3. Sit back, relax and we'll do the rest!

Your selected products will arrive every 30 days following your initial order date. Orders are shipped UPG First Ground and typically arrive within 5-7 business days from the date of purchase.

Log into your account by clicking on the "My Account" page on the top right of our site then select subscriptions. Having trouble? We are here to help, chat us or give us a call at 888 981 7760.

Subscribe & Save is commitment free! You can pause, skip or cancel your subscription at any time.