Privacy policy
Protecting your private information is our priority. This Statement of Privacy applies to www.venacbd.com and Vena Wellness, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Vena Wellness, LLC include www.venacbd.com and Vena. The Vena website is an ecommerce site. By using the Vena website, you consent to the data practices described in this statement.
Collection of your Personal Information
Vena may collect personally identifiable information, such as your:
- Name
- Address
- E-mail Address
- Phone Number
If you purchase Vena's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Vena's public message boards, this information may be collected and used by others.
Vena encourages you to review the privacy statements of websites you choose to link to from Vena so that you can understand how those websites collect, use and share your information. Vena is not responsible for the privacy statements or other content on websites outside of the Vena website.
Use of your Personal Information
Vena collects and uses your personal information to operate its website(s) and deliver the services you have requested.Vena collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Vena may also use your personally identifiable information to inform you of other products or services available from Vena and its affiliates. Vena may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Vena does not sell, rent or lease its customer lists to third parties.
Vena may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vena, and they are required to maintain the confidentiality of your information.
Vena will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vena or the site; (b) protect and defend the rights or property of Vena; and, (c) act under exigent circumstances to protect the personal safety of users of Vena, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Vena. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Vena website.
Use of Cookies
The Vena website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Vena pages, or register with Vena site or services, a cookie helps Vena to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Vena website, the information you previously provided can be retrieved, so you can easily use the Vena features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vena services or websites you visit.
SMS / MMS Mobile Marketing
We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.
Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initialising a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text message frequency may vary. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply. In addition, the Website uses cookies to help keep track of items you put in your shopping cart and to tell us if you have visited the Website in the past. This allows visitors to the online store to maintain shopping carts between visits. You can refuse cookies by turning them off in your browser.
California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:
9805 Research Dr, Irvine, CA 92618
support@venacbd.com
This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Rakuten Advertising
Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.
Privacy policy : https://rakutenadvertising.com/legal-notices/services-privacy-policy/
Your rights : https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/
Security of your Personal Information
Vena secures your personal information from unauthorized access, use, or disclosure. Vena uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Vena does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Vena by contacting us here:
- Email: support@venacbd.com
- Phone: 888-981-7760
Changes to this Statement
Vena will occasionally update this Statement of Privacy to reflect company and customer feedback. Vena encourages you to periodically review this Statement to be informed of how Vena is protecting your information.
Contact Information
Vena welcomes your questions or comments regarding this Statement of Privacy. If you believe that Vena has not adhered to this Statement, please contact Vena at:
Vena Wellness, LLC
22981 Mill Creek Drive
Suite B
Laguna Hill, CA 92653
Email Address:
support@venacbd.com
Telephone number:
888-981-7760
Effective as of January 13th, 2019